1. About this website
PackagingVerify is a website focused on packaging regulations,
regulatory compliance and technical documentation.
The website provides information about these subjects and allows
visitors to submit enquiries concerning professional regulatory support.
Professional services can be contracted and invoiced through CosmeticsPIF.
This Privacy Policy applies to information collected and processed
through the PackagingVerify website and related communications.
References to "we", "us" and "our" refer to the person responsible
for operating the website and handling that information.
2. Information we collect
We collect information that you choose to provide when contacting
us, requesting a quotation or discussing a potential project.
This may include your name, email address, company details,
country, project requirements, packaging information and
the contents of your enquiry or subsequent correspondence.
When you use the website, certain technical information may
also be collected or recorded. This can include IP addresses,
approximate geographic location, browser and device information,
pages visited, referring websites, access times and technical
information associated with requests made to the website.
Additional information may be generated through website
analytics, server records, error reports or security monitoring.
Please avoid including sensitive personal information or
confidential business documents in an initial enquiry unless
they are necessary for your request.
3. How we use information
We use information to operate and maintain the website, respond to
enquiries, communicate with visitors and handle requests relating
to packaging regulations and professional services.
In particular, information may be used to:
- Respond to enquiries and communicate about requested services.
- Understand project requirements and prepare quotations.
- Manage service-related communications and maintain relevant records.
- Monitor website usage, performance and reliability.
- Investigate errors, diagnose technical problems and improve website functionality.
- Identify unusual activity, prevent misuse and protect our systems.
- Meet applicable legal obligations and manage or defend legal claims.
We process enquiries and correspondence to respond to requests
and, where applicable, take steps before entering into a contract.
Our legitimate interests include maintaining the website,
resolving technical issues, protecting against misuse and
managing routine communications. Information may also be processed
to meet contractual or legal obligations. Consent is used where
required, including for non-essential analytics cookies.
Information required to respond to an enquiry is necessary
for us to process that request. Other information requested
through the contact form is generally optional.
4. Website analytics and cookies
We use technical tools to understand how the website performs,
identify problems and improve the experience of visitors.
Website analytics may provide information about visitor numbers,
traffic sources, pages viewed, navigation patterns, device
categories and website performance.
The website may use cookies or similar technologies.
Some are necessary for normal website operation, session
management, form functionality or security.
Other technologies may be used for analytics and performance
measurement. Where applicable law requires consent for
non-essential cookies or similar tracking, such technologies
are subject to that consent.
You can manage cookies through your browser settings.
Restricting essential cookies may affect certain website
functions, including contact forms.
5. Sharing and processing of information
We may use external service providers to support website
hosting, email communications, analytics, technical maintenance,
diagnostics and security.
Certain technical services may process IP addresses or
related information to determine an approximate geographic
location or support website operations.
Business enquiries and related correspondence may be processed
through business email systems and retained in administrative
records where necessary.
Service providers may process information in countries other
than the country from which you access the website. International
transfers are handled in accordance with applicable data
protection requirements, including appropriate safeguards
where required. Further information about relevant transfers
and safeguards can be requested using the contact details below.
We do not sell personal information. Information may also
be disclosed where required by law or where reasonably
necessary to establish, exercise or defend legal claims.
6. Data retention
We retain information for as long as reasonably necessary
for the purposes described in this policy, taking account
of the nature of the information, the relevant business
relationship and applicable legal requirements.
Enquiries and correspondence are retained for as long as needed
to handle requests, manage projects and maintain necessary
business records. Some information may be kept longer to meet
legal obligations or address legal claims. Where applicable,
accounting and tax records are retained for the periods
required by law.
Technical records, diagnostic information and security-related
data may be retained for periods appropriate to their purpose.
Records relevant to an incident, investigation or legal
matter may be kept for longer where necessary.
When information is no longer required, it is deleted,
anonymised or otherwise handled in accordance with applicable
retention requirements.
7. Data security
We take reasonable technical and organisational measures
to protect information against unauthorised access,
disclosure, alteration, loss and misuse.
Website operations may include technical monitoring,
diagnostic analysis, access controls and the investigation
of suspicious or unusual activity.
These measures are intended to support the security and
reliability of our services. However, no website, electronic
communication or storage system can be guaranteed to be
completely secure.
8. Your privacy rights
Depending on the applicable law and the circumstances,
you may have the right to request access to personal
information relating to you, correction of inaccurate
information, deletion, restriction of processing or
data portability.
You may also have the right to object to certain processing
activities or withdraw consent where processing is based
on consent. Withdrawing consent does not affect processing
lawfully carried out before the withdrawal.
You may contact us to exercise your rights or ask questions
about how your information is handled. We may request
reasonable verification before responding to a request.
You may also lodge a complaint with a competent data
protection authority.
9. Updates and privacy contact
We may update this Privacy Policy to reflect changes
in our website, services, information processing practices
or applicable legal requirements.
The latest version will be published on this page,
together with its revision date. Where required,
we will provide additional notice of significant changes.